Check-in is 3pm on the day of arrival. In the case of earlier arrival, we try our best to accommodate our guests where possible. Please note that an earlier check-in is subject to room availability and that additional charges may apply. You can contact the hotel directly on +44 (0)28 7137 1000 for more information or if you need to arrange an early check-in.
Check-out is 12 noon on the day of departure. In the cases of late departure, we try our best to accommodate our guests where possible. Please note that a late check-out is subject to room availability and that additional charges may apply. Please contact reservations on +44 (0)28 7137 1000 for more information and to check availability.
Yes, you can leave your luggage with the reception until your room is ready or you are ready to depart.
Yes, Maldron Hotel Derry provides its guests with complimentary high-speed WiFi in all public areas and bedrooms.
Yes, we offer a laundry service in the hotel for an additional charge
If you have left any items behind following your stay at the hotel, please contact us and confirm that we have the items. Then we can arrange for them to be collected or we can post these.
No, pets are not permitted in the hotel, with the exception of guide and assistance dogs.
Yes, our reception desk is staffed 24 hours a day.
Maldron Hotel Derry operates a strictly no smoking policy within the entire building. This also includes e-cigarettes. Please note that a failure to adhere to this policy will result in an additional cleaning charge.
Yes, we are proud to be verified as offering very good levels of accessibility throughout our hotel. Please click the button below for full details or contact us if you would like any additional information.
Yes, we have Maldron Hotels gift cards available to purchase at reception or online. Our gift cards can be used in any Maldron Hotel or Clayton Hotel.
Yes, our reception team can assist with printing your boarding pass.
Yes, travel adapters can be purchased in the hotel’s vending machine.
Yes, we have a gym and sauna available on-site for our guests.
Maldron Hotel Derry is located within the Historic City Walls in the heart of Derry city, providing a city-centre location for guests who are looking for stylish and comfortable accommodation with all that Derry city has to offer at their doorstep.
Yes, for everyone planning a shopping trip to Derry, Maldron Hotel Derry is located less than a 5-minute walk from Richmond Shopping Centre and Foyleside Shopping Centre. Both have a wide range of high street shops and unique boutiques. The Craft Village is only a short walk from the hotel which boasts a traditional and quirky shopping experience.
Maldron Hotel Derry is just a 5-minute walk from the bus station. The train station is a free shuttle bus ride away which drops you at the bus station
Derry Airport is only 7 miles from the Maldron Hotel Derry, with direct flights from London Stanstead, Liverpool, Glasgow International, Alicante and Faro. We can arrange a private taxi transfer for you for £12 approx.
Yes, please ask our reception team and they’ll provide you with directions.
Yes, we have free parking available although the spaces are limited so we work on a first come first serve basis. We are located in Derry City Centre and in-expensive car parking a 3-minute walk from the hotel where you will pay £6 for a full days parking. Please ask our reception team and they’re happy to redirect you to alternative parking.
Maldron Hotel Derry boasts 93 comfortable and spacious hotel rooms. Depending on your needs, you can choose between 6 different room types, including Double, Twin, Triple, Superior King, Suites and Accessible rooms.
Yes, we have 3 wheelchair accessible rooms available at Maldron Hotel Derry. To check availability or to book an accessible room, please contact our reservations team on +44 (0)28 7137 1000.
Yes, we have a number of larger family rooms available at the hotel with a comfy queen and single bed.
Yes, cots and camp beds are available upon request (additional charge may apply). We suggest requesting the cot before arrival to prevent any disappointment.
No, unfortunately, our bedrooms are not air-conditioned.
All hotel bedrooms have a bath and shower.
Yes, we offer wake-up calls for guests. Please speak to a member of the reception team to arrange a wake-up call.
All our bedrooms are equipped with a hairdryer, safe, tea/coffee making facilities, iron and ironing board as well as toiletries.
Maldron Hotel Derry has various dining options to suit any mealtime or occasion. Our Grain & Grill restaurant overlooks the historic city walls and serves breakfast and dinner 7 days a week. For more casual dining, the Lyric bar and grill serves classic Irish meals with healthy options and light bites also available.
Yes, we are renowned for a great selection of breakfast options available each morning. Choose from a full Irish breakfast as well as healthier and nutritious options to kickstart your morning. Breakfast is served at our Grain & Grill restaurant between 7am to 10am Monday to Friday and from 7:30am to 10:30am Saturday, Sunday and Bank Holidays.
Breakfast is £10pp if booked on check-in or £12.95pp for restaurant walk-ins.
Our Grain & Grill restaurant is open from 5pm to 9pm Sunday to Thursday and from 5pm to 9.30pm Friday and Saturday. Our bar food menu is served daily from 12 noon until 9pm.
Yes, all our of menus have a full allergy listing. Please inform your waiter if you have any allergies, vegetarian or dietary requirements and our kitchen team will be delighted to assist.
Yes, we offer a separate kid’s menu for our younger diners.
Yes, room service is available daily from 12 noon to 9pm. You can order from our Click & Go menu, available through our Guest Service Platform, and collect your food at the collection point in our restaurant at your requested time.
In general, a dining reservation is not required, however, we advise you to reserve your table to avoid disappointment. To book, please contact our reception team on +44 (0)28 7137 1000.
Yes, we do offer a private dining space for groups or special occasions such as christenings, birthday parties, first communions and funeral receptions. For more information or to book, please contact us via phone on +44 (0)28 7137 1000 or email email@example.com.
Our Tyrconnell Suite can accommodate up to 200 people banquet style and 250 people theatre style. Our Boardroom caters for 30 people theatre style and 15 people boardroom style.
Our meeting rooms are equipped with standard presentation facilities (overhead projector and screen) as well as flipcharts. Free WiFi will be provided complimentary in all meeting rooms.
Yes, we have customised menus available for meetings to suit your budget and requirements.
Yes, we host weddings at Maldron Hotel Derry. Our dedicated wedding team would be delighted to help you plan and create an unforgettable day for you and your guests. Please contact our wedding co-ordinator today via phone on +44 (0)28 71 371000 or email firstname.lastname@example.org.
There are no minimum numbers for the wedding celebrations, however, we can accommodate a maximum of 200 wedding guests at Maldron Hotel Derry.
Yes, Maldron Hotel Derry would be happy to host your wedding ceremony on-site.
Yes, we have special offers and rates available for wedding guests as well as exclusive wedding packages. For more information, please contact our wedding coordinator via phone on +44 (0)28 71 371000 or email email@example.com.
Signing up and being part of Make it Maldron means you can save €10/£10 per room per night every time you book directly on our website (excludes selected sale and promotional special offers). To sign up, visit our ‘Make It Maldron’ page and join in 3 simple steps to ensure your discount is applied to all future online bookings.
You can book online on our website where you can easily see our best rates and what exclusive offers and packages are available. Alternatively, you can call us on +44 (0)28 7137 1000 or email firstname.lastname@example.org.
If you have not yet received a booking confirmation by email, please check your junk/spam folder of your emails. alternatively, you can also contact our reservations team via phone on +44 (0)28 7137 1000 or email email@example.com.
At Maldron Hotel Derry, we accept cash, all major credit/debit cards and contactless payments.
A valid credit/debit card is required to secure all bookings made online or over the phone, unless in cases where this is otherwise stated. Please note nothing is charged to the card at booking stage when booking directly with the hotel (with the exception of advance purchase offers or bookings that require a deposit. This will be clearly noted on the booking offer).
For all rooms that are being paid for in cash must be accompanied with photographic ID. No rooms will be let unless payment is guaranteed.
Under 12’s are considered to be children.
One guest must be 18 or older to guarantee the booking. All under 18s must be accompanied by a guardian or parent.
Yes, you can. However, pre-booking is recommended to avoid disappointment at arrival. Please note that an ID must be provided.
Yes, depending on availability, we’ll be happy to accommodate you for further nights at an additional cost. Simply let our reception team know.
If you booked on our website, you can amend or cancel your booking online by clicking the ‘Manage Booking’ at the top of our website. Alternatively, you can call us directly on +44 (0)28 7137 1000 to cancel or amend your booking.
Maldron Hotel Derry offers a free cancellation up to 2pm the day prior to arrival unless advance purchase non-refundable rate was selected. Please note that some special offers and key dates outlined in the terms and conditions may specify a special cancellation policy applicable to that offer and date.
If your reservation was booked through a third-party website or online travel agent, you must cancel your booking through the same website or agent as we are unable to do this on your behalf. Please note that they have their own cancellation policies, so please refer to your confirmation email.
If you do not successfully cancel your booking or show up on the selected date of arrival, you will be charged the full amount for your first night’s stay. If your booking is advance purchase, the total amount will be non-refundable and you will incur a 100% penalty charge for the entire duration of your stay.
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